You have the right to return products purchased directly from goldenvagance.com within 14 days of receiving the item(s).
EU Returns: A return cost of 50 SEK / 5 EUR / 40 DKK will be deducted from your refund.
Non-EU Returns: A return cost of 30 EUR / 150 NOK / 45 AUD will de deducted from your refund.
The product(s) must be unused – in original packaging with labels and protective stickers intact - and still in the same, new condition as when received.
Products purchased directly from goldenvagance.com can be returned to our warehouse by first contacting our customer service.
Please follow the steps below to return your order:
- "Submit a request" through the link below
- Select Return as topic and provide a return reason - send request
- We will get back to you as soon as possible with full return instructions.
- Returning your item is free unless otherwise stated in the main page or in this section.
In the case that we receive a return that we do not accept due to above, you will be charged for the handling and shipping cost associated with your return. The cost of an unaccepted return is the following depending on which currency you placed your order: 180 SEK / 18 EUR / 180 NOK / 150 DKK / 45 AUD.