Once your returning package has been received at our warehouse, it is processed and inspected before we proceed in approving or disapproving the respective return.
We appreciate your understanding that, although we work as quickly as possible, it is possible that this process may take several business days to complete.
Kindly observe that Golden Vagance is not responsible for any items lost during the return shipping in case you choose to return your order on your own. Therefore, we strongly recommend you to use the return note and the instructions that our customer service provides you with. Please contact us via the link below to receive these instructions and a return shipping label.